Canada’s Videotron is launching a new advertising campaign focusing on one of its main differentiators: superior customer service. The unwitting stars of the commercials are surreptitiously filmed Videotron technicians. The humorous campaign underscores Videotron’s excellent service and its employees’ determination to provide the best possible customer experience. It will run in English and French versions.
Twenty-one technicians were unknowingly put to the test by fake customers, with comical results. The scenes highlight the things that set Videotron apart: same-day installation, evening installation, installation of all services in one visit, service demos by the technician, and 30-day money-back guarantee.
What the commercials show, first and foremost, is the extent to which Videotron employees are genuinely dedicated to pleasing the customer. “Our conscientious technicians are ambassadors for Videotron and its values,” said Manon Brouillette, President, Consumer Market. “We are very proud of them. They have achieved an impressive 96% customer satisfaction rate1 and this campaign is a tip of the hat to their great work.”
The Technician Trap
With moving season approaching, Videotron has set up the Technician Trap website (technicienspieges.com) to make life easier for customers. Visitors to the site will be able to view the new commercials, as well as long versions, “making of” videos and cutting-floor footage, which will be posted on the site in the course of the campaign. They will also find practical advice and an array of useful tools, such as online address change and Videotron Smart Find, the easy way to search for information about merchants in their new neighbourhood.
The footage came to light when Seongho, who had previously been expelled from the order for defaming its leader, submitted it as evidence after reporting the incident to prosecutors. He claimed that he found a USB drive containing the footage on the floor of his temple and that the tape had been recorded with a hidden camera in the hotel room.
Gambling is illegal in South Korea, except for at licensed casinos and horse racing tracks. “Buddhist rules say don’t steal. Look at what they did, they abused money from Buddhists for gambling,” Seongho said.
Jaseung has since apologised to all of the country’s Buddhists.
“We deeply apologise for the behaviour of several monks in our order,” he said in a statement. “The monks who have caused public concern are currently being investigated and will be punished according to Buddhist regulations as soon as the truth is verified by the prosecution.”
The scandal also excited attention on Twitter, with some posts calling for reforms within the sect.
“It can be good news. Please, Jogye order, cut out the rotten part before it gets worse and take this opportunity to be reborn,” one tweet said.
Chung Yoon-sun, secretary-general of the Buddhist Solidarity for Reform, said political conflicts between monks have become commonplace in Korean society.
“It’s just like politics,” he told the Korea Times. “In society, if there’s a conflict of interest between two groups, they make a deal or they fight. There have been cases in the past in which monks physically assaulted each other. Especially during the election two years ago, the problem was most severe. This incident also might have something to do with the upcoming election in the autumn.”
ST. LOUIS (KMOV) — The owner of a Crestwood construction company is accused of installing a hidden camera in the women’s restroom at his business.
Brian Spear, who owns Spear Construction, was charged with attempted invasion of privacy.
Police said Spear placed a hidden camera in the women’s restroom and recorded women on the toilet.
Authorities said a former employee found the camera under a pipe under the sink.
The employee, who wishes to remain anonymous, said she couldn’t believe she found a hidden camera in bathroom she’d used for more than 11 years.
“What did he see? How long has it been there? What was he doing? Why was he doing this,” the employee said when asked what went through her mind when she found it.
Police said the camera was placed so it would record women from behind when they sat down on the toilet.
Spear admitted to the accusations in an interview with Crestwood Police, saying he’s a “butt man.” Police said he had watched video of several different women over at least a two-month span.
The victim said she was mortified when she discovered the camera was installed by her own boss.
“They’re sick. Why would someone want to see that? Why are they doing this to me?” she asked.
With her attorney by her side, the victim said she’s now suing her former boss. She quit the day she found the camera and has been out of a job ever since.
“I don’t know if he’s shared these images with anybody else but we will find out,” said Chris McDonough, her attorney.”
News 4 tried to get Spear’s side of the story, but he wasn’t at work when reporter Lindsay Bramson showed up to the business.
Spear is expected to make his first court appearance June 1.
TUCSON – About 35,000 Arizona residents now carry state issued I.D. cards for the Medical Marijuana Program.
The News 4 Tucson Investigators went to find out how easy it is to get a card using one of our staffers who suffers from migraines. We went to a randomly selected medical marijuana certification center within Tucson city limits with a hidden camera.
“So tell me a little bit about what’s going on with your migraines and some of the pain and the reason why you want to get your card?” asks the doctor.
“Our staffer had made one phone call to set up the appointment. She brought her driver’s license but no medical records. After filling out paper work and waiting for about 25 minutes she met with a doctor and honestly described her medical condition.
“Yea I’ve always suffered from intense migraines. I don’t know if they’re stress related or what but they’re constant.”
The doctor responded. “I think you definitely have conditions that the state says goes through so we’re good.”
Our staffer was cleared by the doctor. Her medical marijuana application was sent off to the state and she was also given a list of medical marijuana clubs, where she was told she could get her medical marijuana. One week after her appointment she received her I.D. card.
The Investigators wondered if it was supposed to be that easy. We took our undercover investigation to Will Humble, Director of Arizona Department of Health Services.
“Apparently the physician has made, one minute into the appointment, has made a decision that this person has a qualifying medical condition,” says Humble after looking at the video.
He says this isn’t how it’s supposed to work. The first problem he cites is the lack of medical records
“The intent is to look at the last 12 months of medical records, to see what other physicians have done with that patient, what other medical management strategies the other physicians have used.”
Humble says another key requirement was missing in our visit. “A full inpatient physical exam that’s appropriate to that condition.” He explains it is up to the physician to determine what an appropriate exam is. In the appointment our staffer no exam was performed and her basic vital signs were not taken.
Humble says the program depends on doctors’ integrity and ethical responsibility.
“When they skip steps, and especially when they skip steps and attest to the fact they had done things they hadn’t done, it kind of ticks me off.”
Humble tells us this doctor did a very good job explaining different strains of marijuana but says the lack of an exam and medical records check could threaten the integrity of the program.
“If this was happening all across the state, with all of our patients, then we would probably end up with a recreational program despite all of our efforts to keep it this thing medical.”
Since seeing our investigation Director Humble says the Department of Health Services is looking into how doctors are qualifying patients.
LAFAYETTE, Ind. (WLFI) – After a local pastor is accused of hiding cameras in the ladies’ restroom at his church, we decided to find out just how easy it is to obtain discreet surveillance gear.
NewsChannel 18 first told you Monday that former pastor Robert Lyzenga was arrested last week on one charge of voyeurism.
He’s accused of planting cameras inside air fresheners in the women’s bathroom stalls.
So, we decided to dig a little deeper and ask, just how easy is it to get your hands on these hidden cameras?
We spoke with Lafayette Electronic Supply President Ron Hurst for a look at just what is out there on the market these days for hidden cameras and some of what he had to say about the size of modern cameras may surprise you.
Hurst said his business sees no legitimate reason to carry some of the smallest models of cameras that can easily be hidden in something like an air freshener, but that doesn’t stop the determined few from obtaining those online.
“You’re talking about something that has maybe a sixteenth of an inch diameter hole that it looks through. So in the context of walking in to a room you would never know it was there,” said Hurst.
The price tag on one of these small cameras runs the gamut from just $40 to upwards of $100 for the smaller technology.
Hurst said online you may be able to find just about any size camera you’d like as long as you’re willing to pay for it.
Tippecanoe County Sheriff Tracy Brown could not confirm if any more women from the congregation had come forward as victims after Monday’s broadcast.
The investigation is ongoing in this case. If charged, Lyzenga could face at least one D felony charge of voyeurism.
