Frequently asked questions

Operational answers, not sales.

Common questions about technical surveillance countermeasures, behavioural intelligence, threat assessment, and how we work. For anything specific to your situation, a confidential conversation is the best next step.

What is a technical surveillance countermeasures (TSCM) inspection?

A TSCM inspection, often called a bug sweep or electronic countermeasures survey, is a structured search for unauthorised surveillance. It combines a methodical physical search with radio frequency analysis and close inspection of the environment to detect covert listening devices, hidden cameras, transmitters, recording devices, and interference with telephone or network infrastructure. It concludes with a clear report and proportionate recommendations.

When should an organisation arrange a TSCM inspection or bug sweep?

Common triggers include sensitive negotiations, mergers and acquisitions and other due diligence, board and executive meetings, litigation or disputes, a suspected information leak, the departure of a senior employee, or a specific concern raised by an executive. Many organisations also schedule periodic inspections of boardrooms and executive areas as part of routine risk management.

What threats and devices do you look for?

Covert listening devices and microphones, hidden cameras, unauthorised transmitters and recording devices, GPS tracking devices, interference with telephone lines and network infrastructure, and indicators of remote or network-based surveillance. Just as important is the context: how a compromise might have occurred, and who would benefit from it.

What is behavioural intelligence, and how does it differ from a technical sweep?

A technical sweep can reveal that a compromise exists. Behavioural intelligence helps explain how it happened and who may be involved, by examining patterns of behaviour, communication, and indicators of influence, coercion, or deception. The two are most effective when used together, and the behavioural dimension is what distinguishes our work from providers who offer detection alone.

How do you support executives who face threats or hostile communications?

Threats to executives are rarely isolated, so we address them within a wider counterespionage and executive vulnerability picture rather than as a standalone task. Where anonymous, hostile, or threatening communications are involved, including extortion attempts or threats to personal safety, we combine forensic linguistics and authorship analysis with structured behavioural threat assessment to consider authorship, credibility, and the writer's posture and escalation risk. Read alongside any technical and physical exposure, this helps clients understand not only what was said, but who is likely behind it and how to respond proportionately.

What is an insider threat assessment?

An intelligence-led review of risk arising from within an organisation. We work with your existing governance, reporting, and monitoring structures to identify exposure and recommend controls that are proportionate and sustainable.

Can you work in secure or sensitive government environments?

Yes. We are routinely engaged where security requirements are stringent, and our personnel are selected and vetted to operate within such environments at the levels this work demands. We are experienced in meeting the access, handling, and conduct expectations of government, defence, and critical infrastructure clients, and we align our practices to the controls each environment requires.

Do you ever discuss client matters outside the client's environment?

No. Discretion is the foundation of our firm and our ethos. We do not discuss specific client matters with the media, on social media, or with any third party, and we do not trade on client stories, accurate or otherwise. Engagements are conducted on a need-to-know basis, and what a client entrusts to us stays confidential. This is a deliberate point of difference in a field where some operators are willing to publicise their encounters.

What governance, policies and procedures do you maintain?

We maintain an extensive suite of policies and procedures designed to meet the requirements of large corporate and government entities, covering conduct, confidentiality, information handling, security, and risk management. These are kept current and can be provided to clients where procurement or assurance processes require them.

Are you appropriately insured for corporate and government engagements?

Yes. We carry the insurances necessary to provide sufficient cover for the procurement requirements of large corporate and government clients. Certificates of currency can be provided where an engagement or tender requires them.

How long has the firm operated, and can your background be verified?

Jayde Consulting has operated as the same incorporated company, under the same Australian Company Number, for more than twenty years, preceded by a further six years as an established business unit. We have never wound up and reopened under a new entity to shed obligations. Our history can be verified through company registration records, professional credentials, evidence of training and the university qualifications held by the managing director and team, and, where required, prior security and investigation licensing. We mention this because longevity and verifiable credentials are not universal in this field, and clients are entitled to confirm them.

What are the managing director's qualifications?

Managing Director Julian Claxton holds a Master of Science in Communication, Behaviour and Credibility Analysis, with further study in forensic linguistics, statement analysis, investigative interviewing, and government investigations, and diplomas in security and risk management. He has held security and private investigation licensing since the early 1990s and speaks internationally on technical surveillance, deception, and behavioural risk.

What happens if a device or vulnerability is identified?

Findings are handled carefully to preserve evidence and avoid alerting a possible adversary. We advise on immediate containment, document the finding, and provide clear recommendations, coordinating with the client and, where appropriate, with legal advisors or the authorities. The client decides how the matter proceeds.

Do you sell or supply surveillance equipment?

We refuse to sell or install surveillance or monitoring equipment of any kind, so our findings and advice remain objective and free of commercial influence. From time to time we have procured countersurveillance tools on behalf of government clients, but we hold no commercial interest in any product we recommend.

Do you provide residential or domestic services?

Our work is focused on government, defence, critical infrastructure, legal, financial, and corporate clients, and on the executives within those organisations. We do not market residential or domestic services to the general public. Matters concerning the personal safety of senior client personnel are considered within an existing professional engagement.

Where do you operate, and which sectors do you serve?

Across Australia and internationally, supporting government, defence, critical infrastructure, legal, financial, and corporate organisations and their executives.